Cashier Receptionist

Company Name:
Koch Davis
The cashier receptionist is a member of the health care department team who functions under the direction guidance & supervision of the department manager, assistant manager, or designee. The position greets & checks in all patients reporting to the medical office in a professional & courteous manner. This position is responsible for accurate check-in, check-out where applicable, info capture & revenue collection per procedures. Responsible for having a general knowledge of the medical center in order to assist patients questions & concerns. Requires extensive use of the computer. Follows appropriate patient registration/check-in policies & procedures. Verifies and updates all demographic info. Working knowledge of health plan coverage types, for example traditional, deductible, etc. Creates accounts as necessary. Captures & populates workers compensation data on the correct screens & select the correct coverage as necessary. Manages electronic in-basket. Uses notes function where applicable to document prepayments. Obtains a patient medical record number when necessary. Orders health plan cards as needed. Collects co-pays & fees, informs patients of available payment options. Generates appropriate encounter forms per procedure electronically or manually if the system is down. Directs patients to appropriate area after the check-in process is completed.
Six (6) months of work experience. Basic knowledge and use of computer and computer keyboard. Passing of a PC skills assessment. Ability to read and follow instructions, short correspondence, and memos. Communicate with health care providers, staff, patients and visitors. Professional phone etiquette. Ability to multi-task, organize, manage time and prioritize workflow in a complex environment.
High school diploma or GED
This is an integrated managed care consortium.

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